If you are using a NAVEKSA system, and if you have a question or a problem, please contact your distributor in the first place.
Or use the fast track directly to us - Send us an e-mail at firstname.lastname@example.org
Or create a request using the NAVEKSA Help Center. Click on "Submit a request" on top of this side.
Alternatively call +45 86 47 57 11 during normal working hours. Then you can talk to a NAVEKSA support employee.